Cyfannol Women’s Aid are an independent organisation which provides services and support across Gwent to individuals experiencing any form of Violence Against Women, Domestic Abuse or Sexual Violence.  We have a new and exciting opportunity for an Assistant Support Services Manager,  an experienced and dedicated woman to join our team who can demonstrate integrity, self-awareness and resilience.

About Us:

Our mission

Empowering women and children to flourish in a life free from domestic abuse and sexual violence


The organisation delivers a range of services throughout Gwent that encompass prevention, awareness raising, safety, support and personal development opportunities for women and their children who have experienced domestic abuse and/or sexual violence.

Job Role:

As an Assistant Support Services Manager, you would work collaboratively with the Support Services Manager to provide specialist support to empower women and children living within Newport Local Authority Area who are affected by Violence Against Women, Domestic Abuse and/or Sexual Violence (VAWDASV).

To be successful in this role you will have a minimum of 2 years’ experience providing direct support to vulnerable people, you will have a good knowledge and understanding of VAWDASV and how this impacts women and children and you will understand the importance of safeguarding and be able to pro-actively implement this.  You will be confident in your ability to represent the organisation at external meetings and public events and be able to build strong relationships with external agencies.  You will have a true passion for empowering women through their journey whilst raising awareness of this issue.  You will also have some experience of supporting and managing staff.  The successful applicant will be required to work some evenings and weekends and participate in our 3rd Tier out of hour’s on-call rota.

If you any questions or would like to informally discuss the role, please call us on: 07947840602 or email

Additional Information:

Contract:  Permanent (subject to on-going Supporting People funding)

This role is exempt under the Equality Act 2010 pursuant to Schedule 9, Part 1. Registered Charity No: 1045890 – open to female applicants only.

A disclosure obtained through the Discloser and Barring Service is required for this post.

To Apply:

Please refer to the application pack documents below, ensuring you read the application guidance, job description and person specification thoroughly:

Job information pack

Job Description

Part A application form

Part B application form

Equal Opportunities Monitoring Form

Please return your application by email (preferred)

Returning your application by post: Return your application form marked for the attention of Deanna Parry, Cyfannol Women’s Aid, 3 Townbridge Buildings, Pontypool, NP4 6JE

Closing Date for applications:  Midday Thursday 16 July 2020.