Engagement Officer

As our Engagement Officer, you will work with supervision, support and mentoring from the Senior
Engagement Officer and will report to the Project Manager. The main focus will be helping vulnerable, fuel poor households, particularly those in poor housing stock with insufficient heating by delivering a range of advice and support interventions that help address these issues.

Warm Wales
Closing Date: 24 May 2024
Project Delivery Officer

Summary:

As our Engagement Officer, you will work with supervision, support and mentoring from the Senior
Engagement Officer and will report to the Project Manager. The main focus will be helping vulnerable, fuel poor households, particularly those in poor housing stock with insufficient heating by delivering a range of advice and support interventions that help address these issues.

About Us:

Warm Wales was established in 2004 by the National Grid as part of that company’s specific aim to meet its corporate responsibility to Government and deliver benefits to 1 million fuel poor homes. It chose to do this under the banner of the ‘Affordable Warmth’ Programme with Warm Wales contributing towards the target.

In 2006 Warm Wales changed company status to become Wales’ first Community Interest Company (CIC). Being a CIC means we have no shareholders, instead any profits made are put back into the communities we serve. Our status also means that we bring a community centric approach to economic, social and environmental sustainability. We invest in the communities in which we work and leave a legacy of positive achievements. A small selection of our past projects are included on this website.

Job Role

As our Engagement Officer, you will work with supervision, support and mentoring from the Senior Engagement Officer and will report to the Project Manager. The main focus will be helping vulnerable, fuel-poor households, particularly those in poor housing stock with insufficient heating by delivering a range of advice and support interventions that help address these issues.

You will be employing a holistic approach that recognises the links between fuel poverty, avoidable health inequalities and well-being, will engage directly with residents, along with those in the wider community, providing a range of interventions that address the causes of fuel poverty and tackle associated health and well-being issues.
You will be Warm Wales’s first point of contact externally, within the wider community – engaging with communities and partners to increase the number of referrals for the delivery team. You will also be dealing with enquiries and referrals, collating data that will then allow us to provide bespoke in-depth energy advice and education along with the delivery of support to households, with the aim of maximising income, minimising debt and reducing the risks of fuel poverty.

You will represent the organisation at events, conferences, community groups and meetings to strengthen relationships and promote a positive image, creating and maintaining relationships with key stakeholders, including clients, partners and community organisations.

Additional Information:

Salary: £24,500

Location: Mid Wales – remote, Aberystwyth, Llanidloes, Llandridod Wells, Builth Wells, Newport

Hours per week: 37 hours per week

Contract: Permanent

Download the job description and person specification here

To Apply:

To apply for this role, please complete the application form that is available to download from Job Vacancies – Warm Wales 

Completed application forms should be submitted to hr-admin@warmwales.org.uk

Closing Date: 24th May 2024

Any difficulties downloading the documents contact bev@charityjobfinder.co.uk



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