Client Caseworker

Supporting our advocacy team and clients by taking and responding to initial referrals, allocating to advocates and undertaking initial contacts and recording on our client case database.

Advocacy West Wales – Eiriolaeth Gorllewin Cymru
Closing Date: 10 April 2024

Summary:

Supporting our advocacy team and clients by taking and responding to initial referrals, allocating to advocates and undertaking initial contacts and recording on our client case database.

About Us:

Advocacy West Wales – Eiriolaeth Gorllewin Cymru is a leading provider of independent advocacy in West Wales.

To learn more about the role and our work please visit: www.advocacywestwales.org.uk

Job Role:

If you:
Have excellent communication, telephone, organisational and IT skills,
Possess excellent communication skills and an empathic and non-judgmental approach to working with the people you support.
Are either a bilingual Welsh and English speaker, or willing to develop your Welsh language skills.
Have a strong commitment to and understanding of issues of social justice, human rights, equality and inclusion,
Enjoy working as part of a team and engaging with a wide range of people, both professionals and clients of the service,
Want to commit to undertaking the Level 4 Independent Advocacy Qualification (Level 2 for any non-advocacy roles such as the CCW role).

You may have the skills required for this role.

Excellent remuneration and flexible working with opportunities to develop your role and extensive training opportunities.

Additional Information:

Hours: 22.5 hours per week

Location: Pembrokeshire / hybrid working

Contract: Established long term funding

Salary: £22,936 – £24056 FTE

Closing date:: 12.00 noon Wednesday 10th April 2024

Interviews: Wednesday 17th April IMHA and Thursday 18th April CCW 2024

Start date to be agreed.

To Apply:

For a full job description and application pack please email admin@advocacywestwales.org.uk

To learn more about the roles and our work please visit: www.advocacywestwales.org.uk

If you have any issues with any links within this advert, please contact us at bev@charityjobfinder.co.uk 

To apply for this job email your details to admin@advocacywestwales.org.uk.



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