Summary: Victim Care Officer

The victim Care Officer will support victims, ensuring that  South Wales Victim Focus realise their aim of helping people cope and recover from the effects of crime. 

About Us: Victim Care Officer

Victim Care Officer

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

South Wales Victim Focus serves diverse communities, many of whom experience a range of barriers that may impact on their ability to cope and recover from what they have experienced. These can include financial distress; social isolation; reduced mobility; mental and physical health issues; substance use and lack of opportunity. South Wales Victim Focus aims to identifying what matters to service users and empower them to take control of their journey.

The nature of service required will vary depending on individual circumstances and will range from short term intervention to deal with specific issues to more regular on-going interventions addressing a range of needs and/or supporting individuals through a lengthy criminal justice process.

Job Role:

The Victim Care Officer will carry out initial contact and needs assessments with victims following them being a victim a of crime.

The post holder will deliver a need led service to victims of crime, by ensuring a full needs assessment is carried out with every victim and the appropriate service of support is identified.

Reporting directly to the Senior Victim Care Officer, the post holder will assist in the implementation of workforce plans and the development of the service to maximise positive outcomes for those that access the service.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Job Description and Person Specification available for download here

Additional Information:

Job Ref:  No2379

Contract type:  Permanent

Office location:  Rumney Police Station, Cardiff

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  Background checks and Disclosed Barring Service checks will be required.

To Apply:

To apply please click on the Apply for Job button below.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities.  Diversity matters and we value it.