Platfform sometimes require Relief Workers on a casual basis to provide cover for sickness, holiday and other staff absence.  The majority of need for casual workers is in our 24 hour accommodation projects, but there may also occasions when cover is requested in other projects.

About Us:

Platfform, the mental health charity, is at an unprecedented time in the history of the organisation as we have recently revealed our new name, new brand, new strategy and new vision.

With nearly 40 years’ experience supporting people facing challenges with their mental health, we are expanding and diversifying our regional projects and services and deepening our connections in communities.  We are part of a growing social movement of organisations and activists who want to create change in the mental health system and beyond.  Our new mission will see us build on our successful services, expand our social enterprise model – exploring opportunities to offering wellbeing support to organisations and communities, widen our reach with high profile campaigns and work to affect the change needed in the mental health system and beyond to support sustainable wellbeing for all.

Our projects are currently:

Supported / Shared Housing

Platfform works in partnership with housing associations to provide both supported and shared housing.  Services are provided to people with longer term mental health needs which prevent them from managing a tenancy on their own.  Support is tailored to the individual but might include assistance with daily living skills, advocacy, emotional support and budgeting advice amongst many others. The aim is to enable users of this service to move on to more independent living in mainstream housing.

Linden House

Linden House, located in Cardiff, marks a significant milestone in the provision of community based mental health services.  Providing 24 hour short-term, social, emotional and practical support, in a safe and comfortable environment, the service aims to assist people in the recovery of their mental health without the potentially stigmatising effects of entering a psychiatric unit.

Tenancy / Floating Support

Our tenancy support projects are designed to enable people with mental health problems to live independently in their own homes within their community.  Support is tailored to the individual but might include addressing rent arrears and debt resolution, community and social integration, access to other services such as GPs, counselling, psychiatrists and accessing training and employment opportunities.

Social and Emotional Out of Hours Support

This service provides emotional and social support to people with mental health problems living in their own homes within the county borough of Bridgend.  The service is available 365 days a year and operates between Monday and Friday 5.00pm until 9.00pm and Saturday and Sunday between 9am and 5pm. The aims of the service are to prevent crisis, increase independence, decrease loneliness and social isolation and to reduce the need for hospital admissions.

Family Support

We also provide family support services, which provide support to families where one parent or a person looking after children, has a mental health problem or where circumstances are affecting their mental health.

Housing Support & Advice

These services provides information, advice and short term support to people who have or have had mental health problems and help them resolve their housing issues.

Housing and Hospital Link Services

Unique services which provide links between homelessness Departments, hospitals and individuals ensuring smooth transitions from hospital to appropriate accommodation.

Employment and Training Services

Providing services to individuals and employers enabling people experiencing mental ill health to access or maintain employment, training or volunteering opportunities.  This includes provision of training and development opportunities to raise awareness and build skills and confidence and also provision of work placement opportunities.

To find out more about the role download the Job Description here

Additional Information:

Contract Type:  Relief

*Pay Rate:  Hours worked will be paid at a rate of £8.83 per waking hour (monthly in arrears) with an allowance paid for any sleep-in shifts worked.

Hours:  There is no mutuality of obligation for these opportunities.  Platfform will not be obliged to provide any guaranteed hours and Relief Workers will be contacted to provide cover as the need arises.  There will be no obligation on Relief Workers to accept any shifts offered.

Location:  Primarily in Cardiff, Caerphilly and RCT at 24 hours schemes.  May be potential for cover in other areas of Platfform operation.

To Apply:

To apply please visit our website at

It matters to us that our workforce represents as many identities and backgrounds as possible and we are committed to providing equality of opportunity for all current and prospective members of our team, at every level of the organisation.  We particularly welcome applicants from black and minority ethnic backgrounds.

Closing date:  14 October 2021