Headway Cardiff and South East Wales supports people affected by acquired brain injury.  Working with the Community Services Team the Information and Outreach Officer will be the first point of contact for survivors and their families providing information, emotional and practical support and signposting.

About Us:

Objectives of the Charity

  • To promote understanding of all aspects of acquired brain injury and to provide information, support and services to people with acquired brain injury, their families and carers.
  • To increase awareness and understanding of acquired brain injury (ABI) and its consequences
  • To provide information and support for people with ABI, their families and carers and professional people
  • To promote improved approaches to brain injury screening, acute care, assessment, rehabilitation and community reintegration
  • To assist people with ABI to maximise their independence
  • To support those with ABI so that they can attain the highest possible quality of life

Job Role:

Main Duties:

  • Accept referrals and undertake agreed actions
  • Meet with people with acquired brain injury (ABI) and their families to identify their practical, emotional and wellbeing needs
  • In collaboration with clients, agree goals and develop action plans to achieve these and address needs
  • Provide emotional support to people with ABI and their family
  • Support people with ABI and their family with welfare benefit applications
  • Make referrals to appropriate health services, social services, third sector organisations or other relevant professionals
  • Research and submit applications to Trust and Grant making bodies for individual service users
  • Conduct individual and activity risk assessments
  • Keep detailed, up to date and accurate client records within the CRM system to include details of goals, action plans, progress around these and outcomes
  • Develop good working relationships and promote our services to a range of partner organisations
  • Work collaboratively with the local Health Board neuro services

Additional Information:

Temporary contract until 31 March 2019 (may be extended subject to funding)

Location:  Rookwood Hospital Cardiff. Working across South East Wales

Funded by Hugh James and Aneurin Bevan Health Board.

Interviews:  Tuesday 23rd October 2018

To Apply:

For further information please visit

Closing date : Monday 15 October, 9.00am

Registered Charity no: 1063221