The Housing Support Worker improve the lives of people with mental health needs by providing support to equip them with the skills, knowledge and coping strategies to ensure their own well-being and recovery to independence. 

About Us:

Hafal is a Welsh mental health charity supporting those affected by serious illness in Wales.  Hafal helps people recover from serious mental illness. Housing Support Worker

Hafal (meaning ‘equal’) is the principal organisation in Wales working with individuals recovering from serious mental illness and their families. We are managed by the people we support – individuals with serious mental illness and their families.

Every day our staff and volunteers provide help to over 1,500 people affected by serious mental illness: this includes schizophrenia, bipolar disorder and other diagnoses which typically involve psychosis or high levels of care, and which may require hospital treatment.

What’s our mission?

Hafal is founded on the belief that people who have direct experience of mental illness know best how services can be delivered.

Providing support across the seven local health board areas of Wales, Hafal is dedicated to empowering people with serious mental illness and their families to:

  • achieve a better quality of life
  • fulfil their ambitions for recovery
  • fight discrimination
  • enjoy equal access to health and social care, housing, income, education, and employment.

What do we do?

Hafal delivers a range of services to people with serious mental health illness including direct support and advice, support in a crisis, contact with others by phone, advocacy, support in a group setting, introductions for befriending, and employment and training projects.  We also give clients a much-needed voice in the planning of mental health services.

Underpinning our services to clients, families and members is our own Recovery Programme.  This Programme is based on modern principles of self-management and empowerment.  It encourages clients and families to work towards recovery with the help of Hafal’s staff and other supporters by taking a more methodical approach to improving all areas of life.

As well as providing services Hafal campaigns vigorously through research, publications and media work to improve services for clients and families and to remove stigma and isolation associated with serious mental illness.  Hafal is also represented on the Welsh Assembly Government’s Implementation Group which advises on implementation of the Mental Health Strategy for Wales.

To find out more about the work that we do, visit our website:

Job Role:

Under the direction of the Registered Manager, the post holder will work as part of a team, support occupants and contribute to the delivery of the housing projects, in line with Hafal’s principles of empowerment, self-management and recovery, and to ensure service compliance with internal and external quality standards, and regulatory requirements (CIW).

Additional Information:

Interviews: 30/10/2018

To Apply:

To apply for the role, please follow the link