Summary: Helpline Adviser Advocates (full-time, part time, sessional)
Working in the Social Action Team you will deliver rights based and person-centred information, advice, assistance and advocacy helpline services to children, young people parents, carers and professionals.
About Us: Helpline Adviser Advocates (full-time, part time, sessional)
ProMo-Cymru successfully introduced a universal advocacy helpline – the first of its kind in the UK – with funding from the Welsh Government. Established in 2010, Meic is there to be “someone on your side” and is Wales’ leading one-stop information, advice and advocacy resource for children and young people up to the age of 25. A free and confidential helpline service accessible by phone, text, instant messaging and email from 8.00am to midnight, 7 days a week. Meic ensures the child’s/young person’s voice is listened to and acted on, enabling informed decision-making and change. Meic supports and promotes a child or young person’s wellbeing and safety.
Job Role: Helpline Adviser Advocates (full-time, part time, sessional)
- make a positive connection with a wide range of people
- make a positive difference with people who contact you
- exercise a positive team influence
- work shifts including evenings and weekends
Download the full job description Here
Cardiff office and/or home based
Ideally you will be able to communicate in Welsh or be willing to learn.
Interview Dates: 21st, 26th, 28th March 2019
Enhanced DBS required.
Download the application pack Here
Electronic application forms to be forwarded to:firstname.lastname@example.org
Hard copy application forms to be forwarded to: 17 West Bute Street, Cardiff Bay, Cardiff, CF10 5EP
ProMo-Cymru is committed to equality of opportunity.