Summary: Helpline Adviser Advocates (full-time, part time, sessional)

Working in the Social Action Team you will deliver rights based and person-centred information, advice, assistance and advocacy helpline services to children, young people parents, carers and professionals.

About Us: Helpline Adviser Advocates (full-time, part time, sessional)

ProMo-Cymru successfully introduced a universal advocacy helpline – the first of its kind in the UK – with funding from the Welsh Government. Established in 2010, Meic is there to be “someone on your side” and is Wales’ leading one-stop information, advice and advocacy resource for children and young people up to the age of 25. A free and confidential helpline service accessible by phone, text, instant messaging and email from 8.00am to midnight, 7 days a week. Meic ensures the child’s/young person’s voice is listened to and acted on, enabling informed decision-making and change. Meic supports and promotes a child or young person’s wellbeing and safety.

Job Role: Helpline Adviser Advocates (full-time, part time, sessional)

Can You:

  • make a positive connection with a wide range of people
  • make a positive difference with people who contact you
  • exercise a positive team influence
  • work shifts including evenings and weekends

Download the full job description Here

Additional Information:

Cardiff office and/or home based

Ideally you will be able to communicate in Welsh or be willing to learn.

Interview Dates:    21st, 26th, 28th March 2019 

Enhanced DBS required.

To Apply:

Download the application pack Here

Electronic application forms to be forwarded to:info@promo.cymru

Hard copy application forms to be forwarded to: 17 West Bute Street, Cardiff Bay, Cardiff, CF10 5EP

ProMo-Cymru is committed to equality of opportunity.

Helpline Adviser Advocates (full-time, part time, sessional)